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Upasana Sharma is a seasoned professional in customer success and technical sales, currently serving as a Senior Customer Success Manager at Delivery Solutions since August 2021. Prior to this role, Upasana worked at AfterShip from May 2019 to July 2021 as a Technical Presales Consultant and Account Manager. Upasana's career also includes a tenure at HCL Technologies from February 2013 to May 2019 as a Senior Analyst, and an earlier position at IBM India Private Limited from December 2011 to December 2012 as an Analyst.