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Handan Bilginc is a seasoned professional in customer experience and product management, currently serving as the Regional Head of CX and Service Experience for Delivery Hero since March 2024. Prior to this role, Handan was the Senior Manager of CX and Process Development at Yemeksepeti from March 2022 to March 2024. Handan's career includes significant positions at Turkcell, from December 2011 to March 2022, where responsibilities spanned various roles including Associate Principal Product Manager and Lead Product Manager, focusing on B2C and B2B cloud platforms. Handan also has experience as a Service Operation Specialist at Avea, a board member at IAESTE Turkey, and interned at multiple prestigious organizations. Handan holds a Master's degree in Engineering and Technology Management from Boğaziçi University, a Mini Executive MBA from Koç University, and a Bachelor's degree in Management Engineering from Istanbul Technical University.