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Sarvesh Batra is a seasoned IT professional with extensive experience in technical leadership and project management. Currently serving as the Technical Lead at Deliveroo since July 2023, Sarvesh oversees project management for the service desk team in India. Previously, at SHL from January 2022 to April 2023, Sarvesh acted as IT Lead for the Global Service Desk, coordinating service cover and prioritizing tasks for sub-teams. As an IT Support Specialist at Airbnb from March 2018 to January 2022, Sarvesh played a critical role in issue resolution and asset management. Earlier experience includes a stint as a System Analyst at Accenture, involved in testing Google Pay, and as an Associate Global Escalations Engineer at Convergys. Sarvesh holds a Bachelor's degree in Electrical, Electronics and Communications Engineering from Rajiv Gandhi Prodyogiki Vishwavidyalaya, completed in May 2014.