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Francisco Sancho is an experienced IT support professional with a diverse background in technical support roles across various companies. Currently serving as an IT Support Engineer at Deliveroo since November 2021, Francisco provides technical assistance to remote and onsite employees globally while managing user accounts on multiple platforms. Previous roles include IT Desktop Support Engineer at Hostelworld Group, where support was delivered to staff in London and other international offices, and Global Help Desk Technical Support Technician at WeWork, responsible for supporting approximately 1200 employees across multiple regions. Earlier experience includes positions at Altia S.A. as a 2nd Line Service Desk Specialist and Xerox as a Google Play Customer Advisor. Francisco holds a degree in Data Processing Systems Administration from Centro Estudios Formacion Profesional Juan Badal, a First Certificate in English from Cambridge School, and a specialization in Electrotechnical Equipment from I.E.S Cotes Baixes Alcoy.