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Marina Yorgova is an experienced professional with a background in technical support and customer service. Currently serving as an Investigation Support Specialist at Deliverect since February 2022, Marina previously held roles including Tier 2/Enterprise Technical Support. At Hive | Centrica Hive Limited, Marina worked as a Technical Support Analyst, focusing on resolving technical issues and account management. Prior experience includes a position as a Customer Retention Advisor at British Gas and as a Food and Beverage Manager at The Spiritualist Bar and Restaurant. Additionally, Marina has experience as a Conversational English Tutor at the University of Glasgow and as a Front of the House Supervisor for Thai Leisure Group. Marina holds a Bachelor's degree in Linguistics from the University of Glasgow, obtained in 2017.