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Brandon Villasmil Aleman currently serves as a Technical Support Agent at Deliverect since February 2023, contributing to the integration of food channels for over 43,000 restaurants, and maintaining a personal customer satisfaction score of 74%. Prior to this role, Brandon held several positions at Crehana, including Mentorship Community & Experience Analyst, where responsibilities included enhancing the educational experience for Microdegrees, and Customer Happiness Analyst, focusing on student feedback and experience improvement. Brandon also worked as a Junior Community Manager at Norte Consultora Creativa, as a Freelance Photographer for Buckner International, and as a Radio Producer for Difusión Latina 97.7 FM, showcasing a diverse background in community management, content creation, and customer support. Educationally, Brandon obtained a Técnico Superior degree in Audiovisual Sciences and Photography from IUTIRLA from 2013 to 2016.