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Ian Lau is an experienced technical support professional with a career spanning over 15 years in various managerial and engineering roles. Currently serving as a Senior Technical Support Manager at Delinea since February 2022, Ian has also held a similar position at Centrify Corporation since December 2008, where Ian progressed from Technical Support Engineer to Technical Support Manager. Prior experience includes a Technical Support Manager role at We Software Ltd from February 2012 to February 2022 and an engineering position at Canon Electronic Business Machine Co. Ltd from February 2007 to June 2008. Ian Lau is an alumnus of The University of Edinburgh.