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Ridhi Agarwal is a seasoned professional with extensive experience in brand management, marketing, and communications. Currently serving as the Head of Brand, Marketing and Communications at Delhivery since July 2015, Ridhi specializes in creating integrated marketing strategies that encompass various channels such as ATL, digital, and content campaigns to drive awareness and demand generation. Prior to this role, Ridhi was a Senior Manager in Design and Craftsmanship at Whirlpool of India Ltd., where responsibilities included product design and market customization for white goods, collaborating with global teams to enhance customer connection. Educational qualifications include a Master's degree in Industrial Design from the Indian Institute of Technology, Bombay, and various certifications in executive leadership and digital marketing from prestigious institutions such as The Wharton School and EMERITUS Institute of Management-Columbia.