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Kiersten Ray currently serves as a Technical Consultant at Degreed, a position held since January 2021. Prior to this role, Kiersten was the Head of Client Tech Support & Implementation and a Senior Customer Success Manager at SocialSurvey, where responsibilities included training and building the first team of Customer Success Managers in the Nashville office and providing technical troubleshooting and support. Earlier experience includes a role as a Strategic Account Manager at Nolan Transportation Group (NTG), focusing on communication and customer service in the logistics sector, as well as serving as a Recruiting Coordinator at Modern Woodmen of America. Kiersten holds a Bachelor of Arts in International Business and Language from the University of Tennessee, Knoxville, obtained in 2017.