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Dushyant Sharma currently serves as Senior Manager - Global Customer Support at Definitive Healthcare since April 2024, leveraging AI and advanced analytics to enhance the healthcare industry. Prior to this role, Dushyant was Manager - Global Customer Support at Cornerstone OnDemand from April 2019 to March 2024, focusing on AI-powered platforms for employee experience. Additional experience includes positions as Deputy Manager at Hexaware Technologies, Associate Manager at DXC Technology, and Assistant Manager at Genpact India, alongside early career roles as Customer Relationship Manager at RAK BANK and Business Associate Editor in Healthcare at Spryance India. Dushyant holds a Bachelor of Commerce & Business Management from Devi Ahilya Vishwavidyalaya, completed between 1999 and 2002.