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Adam Fralich is a seasoned professional with extensive experience in healthcare, education, and technology sectors. Currently serving as a Solutions Engineer at DeepScribe since August 2022, Adam collaborates with Enterprise Customer Success Managers to optimize clinical documentation workflows and develops customized AI documentation models. Previously, Adam held roles such as Product Operations Manager, where departmental processes were defined, and as Learning and Development Manager, leading system implementations and curriculum enhancements. Adam's tenure at Edward Via College of Osteopathic Medicine included key positions in manikin-based simulation and procedural skills, focusing on course development and educational effectiveness. Earlier experiences encompass roles at Bullock County Hospital, Jackson Hospital, and various healthcare and educational organizations, reflecting a strong commitment to quality improvement and user-centered design. Adam holds a Master’s degree in User Experience Design from Kent State University and has a background in nursing and political science.