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Zhihao Li has worked for Siemens since 2003, holding various roles including Head of Research Group User Experience Design, Portfolio Project Manager User Experience Design, and Usability Consultant. In 2020, they joined DeepHow as VP of Customer Success and Product Innovation.

Zhihao Li obtained their Bachelor of Science (BS) in Mechatronics from Beijing University of Technology between 1996 and 2001. Zhihao then continued their education at Syddansk Universitet - University of Southern Denmark, where they earned their Master in Product Innovation between 2001 and 2003. Additionally, they have obtained the PBM 2 certification from Siemens Learning Campus.