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Carmen Z. is an experienced Sales Operations Manager currently at Decker Communications since March 2021, specializing in Salesforce platform support, process optimization, and data management. Prior to this role, Carmen served as a Marketing Operations Analyst at Remind and worked in sales strategy and operations at Elastic and Swiftype, where foundational skills in Salesforce administration, data integration, and sales documentation were developed. Carmen holds a Bachelor of Arts degree in Psychology and Sociology from UCLA, contributing a strong analytical background to sales operations management.