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Jay Coates is an experienced automotive service professional with a career spanning over two decades. Currently serving as the Regional Manager of Field Services Northeast at Dealer-FX since July 2014, Jay has held various roles, including Regional Performance Manager and Senior Process Consultant. Prior experience includes service management positions at Middletown Honda, Nissan of Bergenfield, and Hackensack Chevrolet, with leadership roles as Service Director at both Hackensack Chevrolet and Jim Smith Chevrolet. Additionally, Jay worked as a Service Manager at Paul Miller Toyota, showcasing a strong background in automotive service operations. Jay Coates studied at Rockland Community College from 1984 to 1986.