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Mary Ochs possesses extensive experience in customer support and English language education. Currently serving as the Head of Customer Support at DealDash and simultaneously as a Customer Happiness Representative at Trifecta Retail Ventures since June 2020, Mary Ochs is responsible for addressing customer inquiries and maintaining company standards. Previous roles include several positions as an English teacher at various organizations, where Mary Ochs developed tailored curricula for business English classes at Spanish government agencies and large companies. Educational qualifications include a B.S. in Chemistry from Universidad Nacional de Educación a Distancia and multiple degrees focused on teaching methodologies and bilingual education.