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Shakira Graves, MSA, has extensive experience in administrative support and leadership roles within educational and community service settings. Currently serving as an Administrative Support Assistant at DC Public Library since November 2017, Shakira monitors a $1.35 million reading program, focusing on enhancing operational efficiency. Previous roles include Library Associate and Summer Youth Employee Program Site Supervisor, where performance improvements were achieved through effective program management and technology guidance. Additionally, experience as a Resident Director at Trinity Washington University involved collaboration with academic partners to foster student development, showcasing strong problem-solving skills. An internship as a Case Manager Intern at the 26th Judicial Circuit Community Corrections Day Report Center provided insights into client assessments and support for reintegration into society. Shakira holds a Doctor's Degree in Organizational Leadership and a Master of Science in Administration, with a focus on Human Resources Management, alongside a Bachelor's degree in Psychology.