萝莉乱伦

Wayne Chiu is a seasoned professional in workforce management and operational excellence, currently serving as Senior Manager at 星展銀行 since August 2019. Previously, Wayne held the position of Workforce Planner at Collinson from October 2015 to August 2019, where responsibilities included maintaining P&L, managing client expectations, and developing performance metrics for service center operations. Prior experience at American Express spanned over a decade, with roles ranging from Workforce Management Coordinator to Fraud Analyst, focusing on call center staffing, forecasting, and fraud prevention initiatives. Wayne Chiu holds a Bachelor’s degree in Economics from the University of Saskatchewan, earned between 2000 and 2004.