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Gagan Johal

Information Technology Lead at Daylight

Gagan Johal has a diverse work experience in the field of Information Technology and retail. They have held various roles in different companies over the years.

Gagan's most recent position was as the Information Technology Lead at Daylight, starting in May 2022. Prior to this, they worked as a Senior Information Technology Specialist at the same company from June 2020 to May 2022. In this role, Gagan was responsible for revamping IT systems architecture, automating deployment methods for remote employee onboarding, and creating hybrid workplace practices and policies.

Before joining Daylight, Gagan worked as a Junior IT Specialist at CrowdRiff from February 2020 to April 2020. Their responsibilities included providing IT support to colleagues and optimizing efficiency of systems used in various product sectors.

Prior to that, Gagan worked at Coreio Inc. as an Asset Management Specialist from December 2019 to February 2020. They ensured assets were in use and operational, managed hardware transitions, and handled client returns and hardware procurement. Additionally, Gagan worked as an Order Desk Coordinator at Coreio Inc. from June 2019 to December 2019. They managed IT infrastructure across multiple sectors, integrated hardware and software, and handled over 200 requests per day.

Gagan also has experience in the retail industry. They worked as a Retail Strategist and Advisor at GermanParts.ca from March 2018 to November 2018. Their responsibilities included managing both online and in-person store fronts, planning business expansion, and catering to novice and experienced clientele.

In addition, Gagan worked as a Service Coordinator and Junior Service Advisor at Audi of Mississauga from August 2017 to January 2018. They handled phone calls, booked appointments, resolved issues, and issued price quotes for clients.

Gagan's earlier experiences include working as a Parts Professional at PartSource from April 2017 to August 2017, and as a Mobile Specialist, Geek Squad member, and Computer Sales Associate at Best Buy Canada from September 2015 to October 2016.

Overall, Gagan Johal has gained extensive experience in IT and retail through their various roles in different companies.

Gagan Johal pursued a Bachelor of Arts degree in Information Technology from York University, completing this program between the years 2014 and 2019.

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