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Ramon Ortiz is an experienced customer service professional with a diverse background in various roles within the logistics and retail sectors. Currently serving as a Customer Service Representative at Daybreak Express, Inc. since January 2021, Ramon has previously held similar positions at NEMF and served as a Terminal Clerk II at Estes Express Lines. Additionally, Ramon has managerial experience as an Office Manager at Libella Corp and as Manager/Office Manager at Airport Auto Service. Early career experience includes working as a Customer Service Sales Associate at Bradlees. Ramon holds a certification in Business Application from Rutgers University and a high school diploma from East Side High School.