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Kieran Ryan is an experienced IT professional currently serving as an Information Technology Support Engineer at Dawson and Sanderson Ltd since May 2023. Prior to this role, Kieran worked as a Service Desk Engineer at Nomad Digital from December 2022 to May 2023 and as a Service Desk Analyst at ZeroLight between August 2021 and November 2022. Kieran's career in customer service began at BT, where responsibilities included help and repair for BT Consumer in Newcastle from September 2017 to September 2020. Kieran's early experience in retail includes a position as a Sales Associate at Primark Stores Limited from October 2015 to June 2017. Kieran holds a Bachelor's degree in Rail Engineering from Newcastle College, attained between 2015 and 2017.