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Rachel Rivera is a Sales Representative at DavEd Fire Systems Inc. since February 2018. Previously, Rachel worked as a Customer Service Representative at Inserra Supermarkets from September 2007 to October 2015. Rachel has a Bachelor's degree in Communication and Media Studies from Kean University. In their roles, Rachel focused on ensuring overall customer satisfaction and acted as a liaison between the company and customers, resolving complaints, questions, and updating accounts both in person and over the phone.