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Amira Kastrati has extensive experience in operations management, currently serving as Vice President Operations at Dav El | BostonCoach since July 2006. Kastrati has held multiple roles within the company, including General Manager, National Dispatch Manager, and Fleet Controller/Dispatcher. Prior to this, Kastrati worked in customer service at Market Basket from May 2002 to June 2006. Amira Kastrati holds a Bachelor's degree in Business Management from the University of Massachusetts Boston, earned between 2010 and 2014.