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David Harper is a Lead Technical Support Engineer at DataWorks Plus, where responsibilities include collaborating with professional technicians to repair, recover, and update hardware and software for law enforcement agencies primarily in the US, and providing remote support assistance. Previously, David served as a Technical Support specialist at Southern Wesleyan University, managing computer networks and addressing technical issues while ensuring adherence to security and account management protocols. David holds a Bachelor of Science degree in Applied Computer Science from Southern Wesleyan University, obtained in 2010.