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Simon Guerrier is an experienced professional in technical support and engineering, currently serving as a Mentor at Plato since December 2023. At Datadog, Simon has held multiple roles since April 2018, advancing from Technical Support Engineer to Senior Manager of Technical Escalations within Global Support Engineering, overseeing a team of managers and escalation engineers. Previous positions include Escalation Engineer at Criteo and Gameplay Developer at Lightbulb Crew. Simon Guerrier holds a Master's degree in Informatique from EPITECH - European Institute of Technology, obtained between 2009 and 2014.