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Nicolas Charpenel is a seasoned professional in technical account management and e-commerce operations with extensive experience across multiple leadership roles. Currently, Nicolas serves as the Senior Director of Technical Account Management at Datadog since May 2022, previously holding positions such as Global Director and Regional Manager within the technical solutions team. Prior to Datadog, Nicolas worked at UNIQLO from April 2015 to May 2022 as Director of Digital Commerce, among other roles focused on IT development and e-commerce operations. Nicolas's earlier career includes significant contributions at OSP Group, Redcats USA, and various consulting positions, showcasing a strong background in user experience, product management, and project leadership. Nicolas holds a Master of Science in Information Management from Stevens Institute of Technology and dual Bachelor's/Master's degrees in Computer Science from EPITA, with a specialization in artificial intelligence.