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Maura Imel Paskerian is an accomplished professional with extensive experience in customer success, particularly in the technology and hospitality sectors. Currently serving as Sr. Director of Customer Success for North America at Datadog since August 2016, Maura has progressed through various roles within the company, showcasing strong leadership and a commitment to enhancing customer engagement in cloud-scale monitoring services. Prior to Datadog, Maura worked at Upserve as an Account Manager and Sales Development/Business Representative, where contributions included providing strategic guidance to local restaurants. Early career experience includes a PR and Marketing internship at the Global Peace Film Festival. Maura holds a Bachelor of Arts in Critical Media and Cultural Studies with a focus on Communications from Rollins College, and previously attended the University of Oregon, majoring in Journalism with a concentration in Public Relations.