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Fabio Fais is an experienced Service Delivery Manager currently at Data4 Group since April 2022, specializing in service delivery management. Previously, Fabio held the position of Implementation Manager at AtlasEdge from November 2021 to April 2022, and managed implementation processes for Colt Technology Services from June 2009 to November 2021, focusing on the technical onboarding of colocation customers and project coordination. Early career roles include Monitoring Specialist at Vodafone, where responsibilities involved system monitoring and development, and IT Helpdesk at DmSystem, supporting IT infrastructure and training environments. Fabio started in customer care at Omnia Network, handling post-sale support and contract activation. Educational background includes a diploma from Istituto Tecnico Industriale Statale Minerario G.Asproni Iglesias from 2001 to 2006.