Hermes Bou Khzam is a highly experienced Senior Information Technology Consultant at Darwish Holding since July 2011, where significant achievements include improving business processes by 80% through system automation and resolving over 80% of system issues via root cause analysis. Prior experience includes roles as an Oracle Techno-Functional Consultant and Information Systems Supervisor, where participation in ERP implementations and the management of retail systems was key. Previous positions as IT Project Manager and Software Engineer at Trelco Technical Services and IFP Group involved project management and software development, respectively. Hermes Bou Khzam holds a Bachelor of Applied Science in Computer Science from Notre Dame University - Louaize.
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