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Rohan Shah

Senior Customer Success Consultant at Darwinbox

Rohan Shah is an experienced professional in customer success and service management, currently serving as an Account Manager and Customer Success Consultant at Darwinbox since February 2022. Prior to this role, Rohan held the position of Senior Customer Service Engineer at TantraSoft Solutions (India) Pvt. Ltd. from May 2018 to February 2022, where successful project implementations for major pharmaceutical companies were achieved. Rohan also has experience as a Customer Service Engineer, performing critical qualifications and client interactions. Earlier professional engagements include roles as a Product Associate at Zopper, where Rohan trained over 150 clients, and a Service and Installation Engineer at Tikona Digital Networks Pvt. Ltd. Rohan began a career in customer service as a Jr. Customer Service Engineer at NJ India Solutions. Rohan holds a Bachelor of Engineering in Electronics Engineering from Gujarat Technological University, completed in 2016.

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