Michael Bovee is an accomplished professional with extensive experience in customer service and technical support roles. Currently serving as a Senior Customer Service Representative at Dark Wolf Solutions since November 2021, Michael provides vital support to the Drug Enforcement Administration. Prior to this, experience includes working as a Customer Service Representative at Sava Solutions from March 2020 to November 2021, also supporting the Drug Enforcement Administration. Michael’s technical expertise was further honed as a Help Desk Technician at 22nd Century Technologies Inc. and as a Desktop Administrator at Kennedy Krieger Institute. Earlier in the career, Michael worked as a Computer Field Technician at Daly Computers, delivering regional computer repair and technical support, managing ticket queues, and maintaining service-level agreements.
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