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Faqrul Islam Shaon has a diverse work experience in various positions. Faqrul Islam worked at Daraz as the Head of Campaign Operations, where they compiled and structured campaign requests, developed a comprehensive campaign strategy, and created an automated system to update campaign trackers. Faqrul Islam also worked as an Onsite Manager at Daraz, responsible for aligning stakeholders, optimizing site structure, and coordinating with different teams for campaign execution. Prior to that, Shaon was a Campaign Manager at Daraz, where they managed day-to-day campaigns and ensured maximum visibility and user experience. Faqrul Islam also has experience as an Onsite Executive at Daraz. In addition, Shaon worked as a Campus Representative for Microsoft Student Partners Bangladesh, where they promoted Microsoft's competency, maintained internal and external communication, and organized events.

Faqrul Islam Shaon completed their Executive MBA in Finance and Financial Management Services from Independent University, Bangladesh from the year 2019 to 2021. Prior to that, they pursued a Bachelor of Science (B.Sc.) in Computer Science from North South University, spanning from 2012 to 2017. In 2012, they also attended Shahjalal University of Science and Technology, although the degree obtained during that time is not specified. Additionally, Faqrul obtained several certifications including IAB Digital Marketing and Media Foundations Certification from Coursera in January 2023, Debt Negotiator and Microsoft Excel 2013 Certification from 10 Minute School in November 2021, PHP Developer from SymfonyCasts in September 2020, and Microsoft Imagine Cup from Microsoft in April 2015.