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Ralf Putmans is an accomplished professional with a diverse background in software engineering and customer support, currently serving as a Software Engineer, Tooling & Support Engineer, and Customer Support Lead at Dapper Labs since February 2021. Prior experience includes a role as a Support Specialist at Bumbal Transport Software and a Community Manager at Dapper Labs, focusing on community management and customer success for prominent projects like CryptoKitties. Ralf’s earlier career involved various roles at Jumbo Supermarkten and Audax, demonstrating a strong work ethic. Ralf holds a Bachelor's degree in Human Resources Management and has pursued degrees in Applied Physics and Computer Software Engineering at Fontys University of Applied Sciences, complemented by a high school diploma from Theresialyceum Tilburg.