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Cynthia Kerr, MBA, currently serves as the Revenue Controller at DAP Health, having previously held the position of Director of Revenue Cycle Operations at Elica Health Centers, where proactive leadership in revenue cycle optimization led to a 15% increase in revenue and a 20% reduction in claim denials. Cynthia has also directed revenue cycle initiatives at West Oakland Health and LifeLong Medical Care, effectively implementing EPIC systems and achieving significant revenue gains. With foundational experience in analytical roles and revenue cycle management dating back to Sutter Health, Cynthia combines expertise in healthcare finance, team leadership, and strategic planning, supported by a Master's degree in Business Administration from Carnegie Mellon University.