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Jessica Thompson

Quality Analyst/customer Service Representative at Dane Street

Jessica Thompson started their career in the mental health field as an Intake and Billing Consultant before transitioning to a role as a Front Desk Receptionist at Loomis, Sayles & Company. Jessica then moved on to become a Case Manager at Ethos, where Jessica organized home care services for the elderly in the Boston area. Jessica briefly worked as an Online Support Specialist at Fasten Inc before landing their current role as a Quality Analyst/Customer Service Representative at Dane Street. In this current position, Jessica ensures that medical reports are complete and accurate, communicates inconsistencies to stakeholders, and coordinates independent medical exams. Jessica holds a Bachelor of Science in Criminal Justice from Bridgewater State University.

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