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Thobekile Alice Ndlovu is a skilled NOC Support Engineer at Dandemutande Private Limited since July 2021, specializing in proactive monitoring of network infrastructure and providing comprehensive customer support. Previous experience includes a role as a Customer Service Representative (Technical Support) at Liquid Telecom, where Thobekile resolved technical issues across various technologies and maintained networking equipment. Earlier positions involved direct sales in connectivity solutions, IT consultancy for network equipment installation, and account management for TelOne at FiberHome, focusing on customer relationship development and contract negotiations. Thobekile holds a Master of Science in Information Systems from the National University of Science and Technology and a Bachelor of Engineering in Telecommunications and Networks from Université Saad Dahlab de Blida.