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Lauren Adams is an experienced customer care professional currently serving as the Head of Customer Care at Dandara since May 2021. Prior to this role, Lauren held the position of Customer Care Manager at the same company and worked at Mears Group PLC as the Assistant Customer Care Manager for New Homes from June 2016 to May 2021. Lauren began a career in the industry as a Lettings Negotiator at Thomas Charles Letting Agents from September 2011 to June 2016. Educational background includes attendance at Sharnbrook Upper School, Margaret Beaufort Middle School, and Sharnbrook John Gibbard Lower School.