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Mohamed Okasha has extensive experience in customer service and sales across various roles and organizations. Currently serving as a Call Center Customer Service Representative at Tafaseel BPO since October 2022, previous roles include Customer Service and Sales Supervisor as well as Customer Service and Sales Officer at Expo 2020 Dubai, where responsibilities were focused on enhancing customer experiences. Mohamed also held positions such as Sales Officer at Emirates Islamic, Islamic Finance Executive at ADIB - Abu Dhabi Islamic Bank, and Sales Assistant at Nike, showcasing a strong background in sales across multiple sectors. Early career achievements include serving as an Insurance Sales Agent at Suez Canal Insurance and co-founding Bon Voyage PTS Travel Agency, where leadership and management skills were developed. Mohamed holds a Bachelor's degree in Business Administration, Management and Operations from Port Said University, obtained from 2008 to 2012.