Daktela
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Our mission is to provide the best possible SaaS omnichannel, customer communication and contact centre solution, for a company of any size in Europe. Daktela solutions will provide its customers with the best customer care through all available communication channels, whether it is Voice, Email, SM... Read more
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Jiří Havlíček
Behind the scenes
Values
Pro-customer approach
We do not sell what the customer does not need and do not accept decisions that the customer does not benefit from.
Clear goal of our mission
We want to have the best omni-channel contact centre in the CEE region to help our customers build modern customer support.
We are an open company
We give our employees superior access to information that helps them make better customer-oriented decisions.
Simplicity is power
We believe that simplicity is often our competitive advantage over complex and cumbersome products.
The company is about people
We build a family-like environment, one without politics and complex processes, where we can rely on our colleagues.
Independence and responsibility
We do not punish mistakes. We praise independence, responsibility and the ability to complete tasks.
