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Agne Vilkaitis serves as the Director of Customer Operations at DailyPay, Inc., since October 2017, where responsibilities include optimizing operations within a growing contact center and leading projects aimed at enhancing customer experience. Previous roles at DailyPay include Sr. Customer Support Manager and Sr. Operations Development Manager, where Agne focused on team development, performance management, and training program establishment. Prior experience includes positions at TransPerfect as a Senior Client Services Executive and Project Manager, as well as roles in legal and research environments. Agne holds a Bachelor of Science degree from Cornell University in Biology and Society.