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Alex Acuña has extensive experience in marketing and customer experience roles. Currently, Alex serves as the Customer Experience Product Lead at D-ID, where they contribute to product strategy, development, and analysis. Prior to this role, Alex worked as the Director of Customer Experiences at buywith, leading marketing campaigns and brand strategy. They also gained experience as a Digital Transformation Manager at L'Oréal, providing strategic guidance to clients on marketing and social media strategies. Additionally, at Publicis Groupe, Alex worked as a Media Solutions Consultant, delivering effective media solutions and conducting market research for clients. Their career in marketing began as a Digital Marketing Analyst at Gartner, where they developed and implemented digital marketing strategies for client companies.

From 2008 to 2011, Alex Acuña attended San Francisco State University, where they earned a Bachelor of Arts degree in Communication Studies.