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Teresa Higginbotham is a seasoned professional with extensive experience in customer service and administrative roles across various industries. Currently a Customer Service Representative at Cypress Property & Casualty Insurance Company since May 2018, Teresa handles customer inquiries related to insurance policies and claims, ensuring efficient processing of requests. Prior to this role, Teresa served as a Member Services Representative at U.S. Preventive Medicine, where a high volume of member interactions was managed, focusing on delivering exceptional service. Earlier experience includes positions at McKesson as a Transportation Clerk, responsible for scheduling drug screenings, and at PSS World Medical, Inc./McKesson as a Human Resources File Clerk, handling confidential employee records. Teresa also worked at Regency Centers as a Legal File Clerk, maintaining tenant files within the Legal Department. Teresa graduated from Lawrenceville High.