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Rik Miller is a Learning Consultant at CypherWorx, where responsibilities include optimizing a cloud-based Learning Management System (LMS) designed for training and certification. Previously, Rik served as Regional Manager for Eastern US Field Operations at AT&T Digital Life, a leading residential security company, and as Vice President of Field Operations at Innovative Security Systems, Inc., contributing to significant personnel growth and revenue increases. As the Founder and Partner of Alarm-Medic, Rik successfully expanded the business and doubled gross sales annually. Earlier career experiences include serving as Branch and Operations Manager at Millennium Security, where productivity improvements and cost reductions were achieved. Educational background includes studies at St. John Fisher University and Monroe Community College, along with service in the United States Marine Corps.