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Pam Grimley currently serves as Director at Cyncly, starting in January 2024. Prior to this role, Pam held the position of Head of Customer Success at Original Software from June 2022 to September 2023 and served as Head of Customer Experience and BI Implementation Manager at Phocas Software from April 2012 to December 2021. Pam's earlier experience includes Business Support & Data Manager at Scientific Laboratory Supplies Ltd. from November 2007 to May 2012 and Customer Service Team Manager at AGA Rangemaster Group plc from October 2006 to October 2007. Pam's expertise encompasses customer experience management, data reporting, and order processing efficiency, supported by a background in business administration from Nottingham Trent University.