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Tom Cradick serves as the Presales Team Lead for Employee Experience at Cyclotron, Inc., since May 2022, where responsibilities include aligning Microsoft solutions with employee experience needs. Previously, Tom held the position of Change Leadership Partner, focusing on guiding organizations through successful technology adoption and change management. With experience at Netrix, LLC from April 2016 to April 2022, Tom specialized in adoption change management and training related to workplace technology and data analytics. Earlier roles include ICS Client Support Specialist and IT Helpdesk Technician, providing extensive support and training across various technologies. Tom's career began as an On Site Manager at Cushing, where management of an office services team was key. Tom earned an Associate of Arts and Sciences degree in Business Management and Marketing from City Colleges of Chicago-Wilbur Wright College.