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Julia Cherry is an accomplished professional with extensive experience in customer success, technical strategy, and support management. Currently, as Chief Customer Officer and VP of Customer Success at Cybeats, Julia builds and coaches a dedicated team of Customer Success Managers, fostering strong customer relationships and delivering exceptional service. Prior to Cybeats, Julia held significant roles at Rotageek, CA Technologies, and Nolio, where responsibilities included managing technical customer support, leading engineering teams, and improving operational processes using Agile methodologies. Julia's career began in the IT sector, with roles ranging from system administration to training within the Israel Defence Forces, showcasing a diverse skill set in both technical and customer-facing capacities.