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Jeffrey Hattwell has a diverse work experience in the field of training and instructional design. Jeffrey started their career as a Multimedia Production Assistant at NEC Australia in September 2008 and held this role until July 2014. In October 2014, they briefly worked as an LMS Training Consultant at NEC Australia. Jeffrey then joined NEC Australia as an Instructional Designer in March 2015 and held this position until December 2015. Most recently, they have been working as a Training Content Specialist at Cyara since August 2016.

Jeffrey Hattwell obtained their VCE Certificate from Wesley College Glen Waverley, where they attended from 1991 to 1998. Jeffrey then went on to pursue a Bachelor's Degree in Bachelor of Multimedia at Monash University, completing their studies from 2001 to 2004.