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Geoff leads the formulation of strategies and new technologies to develop new capabilities, and works closely with the product management, marketing, and sales organizations. Geoff’s career has been focused on developing innovative new software products for the contact center market.

Geoff’s experience bridging mainstream software development and the highly tailored mission of professional services allows him to design and deliver creative and high-performing new products driven by dynamic market requirements.

Previously, Geoff was with Genesys for 13 years, where he held key development roles across the company and led the software development group in providing uniquely tailored solutions for customers adapting Genesys to their specific needs. He was also lead developer at HP in their telephony integration software business.