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Rosita R. Mendonca is an experienced professional with a diverse background in travel management and customer service. Currently serving as Branch Supervisor at CWTSatoTravel since May 2011, Rosita oversees employee training, ensures adherence to company standards, and maintains accurate customer service practices. Past roles include Assistant Station Manager at American Red Cross in Okinawa, Japan, where emergency communications and financial assistance services were provided, and various positions at Omega World Travel, including Site Manager and Travel Manager, focusing on office operations and reservations for government agencies. Early career experience as a Travel Agent/Book-keeper at Macassa Travel involved managing client itineraries and bookkeeping responsibilities. Rosita holds an Associate of Science in Accounting and an Associate of Applied Science in Business Administration, along with a Bachelor of Science in Secondary Education from St. Columban College in the Philippines.