萝莉乱伦

Luisa Fernanda Gamba Alfonso has a diverse work experience. Luisa Fernanda started their career in 2013 as a Coordinador Comercial at Solutions Inc SAS. From there, they worked as an Asesor Comercial at Seguros Bol铆var S.A. in 2014. In 2015, Luisa became an Administrador de Ventas at Almac茅n de Repuestos J&B. Luisa Fernanda then moved on to KLEUR Impresores SAS, where they held two roles: Administrador de Cuenta from 2017 to 2018, and later Coordinadora de Producci贸n from 2018 until the end of the year. Currently, Luisa works as a Customer Lifecycle Professional at C&W Business, starting in August 2019.

Luisa Fernanda Gamba Alfonso's education history is as follows:

In 2008 to 2013, they attended the Universidad Aut贸noma de Colombia, where they obtained a degree in Industrial Engineering.

In 2022 to 2023, Luisa pursued a specialization in Project Management of Telecommunications at the Polit茅cnico Grancolombiano, specializing in Telecommunications Engineering.

Additionally, they have obtained several certifications, including "Normas de calidad en el servicio de atenci贸n al cliente," "T茅cnicas avanzadas de resoluci贸n de conflictos," "C贸mo aumentar la resiliencia," "C贸mo gestionar el enfado en la clientela," "Fundamentos de la negociaci贸n," "Servir a la clientela a trav茅s de redes sociales," "C贸mo escribir correos electr贸nicos de servicio al cliente," "Servicio de atenci贸n al cliente por tel茅fono," "C贸mo gestionar las expectativas del cliente en puestos de cara al p煤blico," "Fundamentos de la comunicaci贸n," "La escucha activa," "Fundamentos del servicio de atenci贸n al cliente," "Fundamentos de ITIL: La mejora de servicios," "Servicio de atenci贸n al cliente: Creaci贸n de valor para el consumidor," and "C贸mo gestionar mejor tu tiempo." These certifications were obtained between 2019 and 2023 from LinkedIn.