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The Operations Management team at CVS Group plc is responsible for optimizing and coordinating the day-to-day functions across various segments including Veterinary Practice, Laboratories, Pet Crematoria, and Animed Direct. This team ensures the seamless delivery of veterinary and ancillary services by managing regional facilities, clinical operations, IT infrastructure, and contact centers. They oversee compliance, system administration, and operational performance, striving to maintain high service standards and efficient practices across all locations and online platforms.